Media & Interviews

I enjoy sharing research insights beyond academia and contributing to conversations about consumer behavior, decision-making, and the evolving role of technology in our everyday lives.

Below are selected podcast appearances, interviews, and media features highlighting my research and perspectives.

Podcast Interview

In this episode of the CUNY Digital Ethics podcast, I discuss how AI chatbots’ mistakes can influence consumer trust, alongside the subtle ways tipping interfaces, defaults, and pricing strategies shape consumer behavior and decision-making.

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Le Point (France) | The Rise of “Tip Fatigue” in America

Featured in the French news magazine Le Point, discussing how digital tipping screens create social pressure and contribute to growing tipping fatigue among American consumers.

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Le Point (France) | Mandatory Tipping During the 2026 World Cup

Featured in the French news magazine Le Point, discussing the introduction of automatic 20% gratuities for international tourists during the 2026 FIFA World Cup and the psychological implications of turning voluntary tips into mandatory charges. Media Interview | June 2026

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Korean Media Interview: Introducing Tipping in South Korea

I was interviewed by Korean news media to discuss tipping culture and share insights into why South Korean consumers are resistant to the introduction of tipping practices.

Watch the interview